Competitive Academy Refund Policy

International Elite Program Competitive Academy Program GOVERNING AND OPERATING POLICIES

Section: Finance Policies Number:
Subject: Travel Fee Refund Policy Date: 4/23/2017

1.0 PURPOSE

As stakeholders of the International Elite Program Competitive Academy Travel Program, Player Families will have occasion to request refunds of their annual Player Fee due to extenuating circumstances. The procedures and practices contained within this policy are designed to act as a guideline for the granting and approval of Player Fee refunds. These policies and procedures are based on comparable practices of neighboring Travel Soccer Programs and are in line with what is considered reasonable and customary.

This policy is designed to accomplish the following key points:

Ensure the clear understanding of the Player and Player Family commitment in accepting an invitation to join an International Elite Program Competitive Academy Soccer Team.
Communicate the limited scenarios where a Player Family may be entitled to be refunded a portion of their Player Fee.
Ensure the fair and equitable enforcement of a consistent guideline for the granting of refunds.
Provide the appropriate level of business controls to ensure that the Club’s finances are not jeopardized
2.0 POLICY
When a player and player family accept an invitation to join an International Elite Program Competitive Academy Team, the player takes a spot that could be offered to another qualified player. If, after accepting an invitation to join an International Elite Program Competitive Academy team, the player withdraws from the International Elite Program Competitive Academy Team, IEP’s ability to replace the annual player fee of that player is uncertain and therefore, the potential damages to IEP are difficult to determine. Accordingly, subject to the refund eligibility conditions set forth in Section 2.1 below, IEP, the player, and the player family agree that the player’s total annual player fee is a reasonable estimate of the amount of damages that IEP would incur and that such amount of liquidated damages is fair and reasonable and does not act as penalty to the player or player family.
2.1 General
Acceptance of an invitation to join an International Elite Program Competitive AcademyTeam is a commitment to the Travel Program for the 10-month soccer year. The IEP commits to providing the staffing, fields, and overall player development for a 10-month period. Expenses of the Club are incurred accordingly, with many expenses incurred 10-months in advance. As such, only in special situations will the International Elite Program Competitive Academy Soccer Program consider refunding a portion of the annual Player Fee.

2.2 Refund Eligibility

Any player meeting any one or more of the three criteria outlined below is eligible for a refund equal to a percentage of their annual Player Fee:

Any player who incurs a serious injury lasting no less than three (3) consecutive months in duration during the September through June timeframe is eligible to receive a refund. Eligible Players missing three (3) consecutive months of play during the September through June timeframe will be entitled to a refund equal to 15% of their annual Player Fee. Eligible Players missing two separate periods of no less than three (3) consecutive months of play during the September through June timeframe will be entitled to a refund equal to 30% of their annual Player Fee. Under no circumstances will an injured Player be entitled to a refund greater than 30% of their annual Player Fee.
Player Families who relocate outside of our league playing areas prior to October 1 will be entitled to a refund equal to 15% of their annual Player Fee. Any Player Family who resides in our league playing area as of October 1 of any given year will not be entitled to any refund due to relocation.
In the event a Player accepts an invitation to join a Travel Team and subsequently pays the current (or greater) portion due of their annual Player Fee, and, due to an inability to form a full roster, the Team does not participate in Fall League Play, the Player Family is entitled to a 100% refund of any and all monies paid as contribution toward their annual Player Fee obligation.

2.3 Refund Request Submittal and Requirements

All Player Fee Refund Requests must be submitted in writing and signed by one of the Player’s Parents or Legal Guardians. Completed and signed Refund Requests should be submitted to the IEP's Executive Director, with copies sent to the Chairperson of the Travel Committee’s Finance Subcommittee and the Player’s Team Manager. All Refund Requests must include support documentation as defined via this Policy.

Whenever possible, Player Families should attempt to file Refund Requests prior to the end of the fall or spring Seasons. Refund Requests will only be considered if submitted with appropriate support documentation no later than two weeks following the Team’s last scheduled regular season League Play game. Refund requests submitted after two weeks following the last scheduled regular season League Play game will not be considered for approval.

Any refund requests submitted due to relocation outside of our league playing area; or release of one’s roster spot due to injury, must be accompanied by a valid FYSA Player Release Form signed by the Player and Player’s Parent or Legal Guardian.

When applying for an injury related refund, the player must also submit a doctor’s report, with information such as the condition of the player, the probable duration of the injury, and any recommended physical therapy. The player should state in the request whether she/he intends to remain on the roster after recovering from the injury and completing any rehabilitation period.

3.0 RESPONSIBILITY

Each Player Family, the IEP Executive Director, the Travel Committee’s Finance Subcommittee, and the Executive Committee are responsible for complying with this Refund Policy.

The IEP Executive Director is responsible for accurately reviewing Refund Requests for compliance with this Policy. All requests meeting the eligibility criteria established via this Policy shall be approved and paid by the IEP Executive Director, per this Policy. All refunds approved by the IEP Executive Director shall be reported to the Travel Committee on a monthly basis.

Any Refund Requests falling outside of this Policy may be submitted to the Travel Committee’s Finance Subcommittee by the IEP Executive Director for a possible policy exception. Any and all policy exceptions will be brought before the Travel Committee with a recommendation for approval / denial by the Finance Subcommittee. The Travel Committee, via majority vote, must approve any deviation from this policy.

4.0 ENFORCEMENT

Player Families who do not comply with this policy may be subject to the delay or withholding of reimbursement and/or the denial of a Refund Request.

This policy will take effect 04/17/18 and will apply beginning with the fall 2018 Season.

5.0 APPROVAL

Adopted and Approved by the Executive Committee – 11/20/2017

Event & Camp Refund Policy

Refund Policy

If you wish to cancel your registration, you have several options:

1. If you cancel and notice of such cancellation is received by International Elite Program more than two weeks prior to the start date of the event, you will receive a full refund of the event registration fee, less a $40.00 cancellation fee.

2. If you cancel less than two weeks prior to the event, no refund will be issued. A registration credit can be issued that is valid for a full calendar year for the full amount of your registration. In order to receive a credit, you must contact International Elite Programs prior to the start of the event. Furthermore, this credit may be transferred to an immediate family member under the same terms and conditions as the original registration.

3. If the event is cancelled by something out of International Elite Program control such as inclement weather or national events IEP Soccer will look to reschedule the event asap. If you decide you would prefer a refund, you will receive a full refund of the event registration fee, less a $40.00 cancellation fee.

4. If the event is cancelled by International Elite Program, you will automatically receive a full refund of any registration fees paid. Participant waives any and all damages that may arise as a result of the event being cancelled.

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Competitive Academy Refund Policy

Event & Camp Refund Policy

Refund Policy